Crickez believes gaming is entertainment, not an addiction. Follow our responsible gaming guidelines — protect yourself and keep your family safe.
We follow six core principles to ensure every player's safety on the Crickez platform.
Set daily, weekly, or monthly limits for deposits, bets, and losses. Once set, they take effect immediately and can only be changed at your request.
Feeling like you need a breather? On Crickez, you can take a voluntary break ranging from 24 hours to 6 weeks — your account will be temporarily deactivated during that time.
Your session time is tracked automatically. After a set period, you'll receive a reminder: "You've been playing for an hour — take a short break."
If you feel gaming is having a negative impact on your life, you can opt for a permanent self-exclusion lasting anywhere from 3 months to 5 years. This decision is completely confidential.
Crickez applies strict age verification at registration. Access for anyone under 18 is completely prohibited — no exceptions.
Our trained support team is ready to help with any gaming-related concerns. If needed, we will also connect you with professional external services.
Online gaming is now a popular form of entertainment for millions of people in Bangladesh. Playing responsibly on Crickez means you stay in control of the game — not the other way around. Betting and casino games are fun, and that fun is at its best when you play with full awareness, within a set budget, and with a clear plan.
Crickez believes that a happy, healthy player is our greatest asset. That's why we don't just offer games — we make sure every player knows their own limits and can seek help when needed.
Gaming is entertainment, not a source of income. Chasing losses with more bets is never the answer — it only makes things worse.
It's not always easy to notice when gaming habits start becoming a problem. Crickez wants you to be aware of the following warning signs:
If you recognize one or more of these signs in yourself, don't wait — contact us or read the self-assessment section below.
Gaming addiction is a recognized mental health condition. There is no shame in it — seeking help at the right time is the smart thing to do.
You can set a maximum daily, weekly, or monthly deposit limit at any time. Limits take effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour waiting period.
Decide in advance the maximum amount you are willing to bet or lose within a given period. Crickez will alert you before you reach that limit.
| Limit Type | Duration | Time to Take Effect | Can Things Change? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when lowering) | Yes, after 24 hours (if increasing) |
| Bet Limits | Daily / Weekly | Immediate | Yes, after 48 hours |
| Loss Limit | Daily / Monthly | Immediate | Yes, after 72 hours |
| Session Time Limit | Per Session | Immediate | Yes, at any time |
| Self-Exclusion | 3 months to 5 years | Immediate | No (not before the set time) |
Crickez automatically sends you periodic messages showing how long you've been playing and your total winnings or losses so far. This keeps you informed about where things actually stand.
Answer the following questions honestly. If most of your answers are "Yes", consider seeking help.
If you answered "Yes" to more than 3 questions, please reach out to our support team. We don't judge — we help.
Follow these simple guidelines for responsible play on Crickez:
Self-exclusion means making the decision to close your account for a set period of time. It is not a sign of weakness — it takes courage and self-awareness.
Contact our support team at Crickez to request self-exclusion. We will deactivate your account and will not send you any promotional messages during that period.
Do not attempt to open a new account during your self-exclusion period. Our system can detect this, and any such account will be closed.
Crickez strictly prohibits anyone under 18 from registering or playing. If you have children or teenagers at home, please take the following steps:
If you are experiencing any gaming-related issues, speak directly with the Crickez support team. Our trained staff will assist you with complete confidentiality.
If needed, we can also connect you with professional mental health services or gaming addiction rehabilitation centers.
Log in to your Crickez account and go to Profile Settings.
Click on the "Responsible Gaming" option in Settings.
Choose the limit you need — deposit, bet, or loss.
Daily, weekly, or monthly — enter the amount and confirm.
If you are struggling with gaming, contact our support team now.
If you or someone you know is struggling with a gaming addiction, use the self-exclusion option.
Self-ExcludeCrickez is a licensed platform. We treat responsible gaming not just as a policy, but as a core part of our culture.
Gaming on Crickez is about more than winning — it's a safe and enjoyable experience. Register today and become part of our responsible gaming community.